Last updated: 28 May 2026
These Terms of Service ("Terms") govern your access to and use of the JRT Products website ("jrtproducts.co.uk") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
JRT Products is a UK-based business operated by three equal owners. We are the exclusive UK distributor of Musclerack™ heavy-duty shelving and ProBuilt accessories. Our registered office is in the United Kingdom.
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes:
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of JRT Products or its licensors and is protected by UK and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
Musclerack™ and ProBuilt are trademarks of their respective owners. JRT Products is a licensed distributor of these brands in the United Kingdom.
We make every effort to ensure that product descriptions, images, and pricing on our website are accurate and up to date. However, we do not guarantee that all information is completely free from errors. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
All prices displayed on our website are in GBP (£) unless otherwise stated and are subject to applicable VAT at the prevailing rate.
Orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order without giving a reason. Payment must be made in full before goods are dispatched. We use secure third-party payment processors to handle transactions, and we do not store your full payment card details.
Delivery times are estimates and commence from the date of dispatch, not the date of order. We aim to dispatch orders within the timeframe stated at checkout. Risk in the goods passes to you upon delivery.
Under UK Consumer Rights Act 2015, you have the right to cancel your order within 14 days of receiving the goods and receive a full refund, unless the goods are bespoke or personalised. Items must be returned unused and in their original packaging. Return shipping costs are the responsibility of the customer unless the goods are faulty or misdescribed.
To the extent permitted by law, JRT Products shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) our Services.
Our total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid to us, if any, in the 12 months preceding the claim.
Our Services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, secure, or error-free, or that any defects will be corrected.
Our website may contain links to third-party websites or services that are not owned or controlled by JRT Products. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us:
Email: info@jrtproducts.co.uk