Privacy Policy

1. Introduction

JRT Products ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and any details you provide when using our contact form or emailing us directly.
• Usage Data: Information about how you use our website, including pages visited and time spent on the site.
• Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide customer support
• Improve our website and services
• Send you information you have requested
• Comply with legal obligations

4. Legal Basis for Processing

Under UK data protection law, we process your personal data on the basis of:

• Consent: Where you have given us clear permission to process your data
• Legitimate Interests: Where processing is necessary for our business operations and does not override your rights
• Legal Obligation: Where we need to comply with a legal requirement

5. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our business, such as email delivery services and website hosting providers. All third parties are bound by data protection agreements and are GDPR compliant.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under UK and EU data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@jrtproducts.co.uk.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 12 months unless you request deletion sooner.

9. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings. By continuing to use our website, you consent to our use of cookies.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: info@jrtproducts.co.uk